Another Bogus Bank Email

 
I recently received another bogus bank email.  It claimed to be from a very large bank.  It was one of the most official looking bogus emails I’ve seen.

So as not to be accused of defamation, I won’t disclose the actual bank name.  But I will say it is one of the largest banks in America.

bogus bank email

I’ll change their name in the email text below and just call them “Large Bank”:

Subject:     Large Bank Alerts: Sign-in to Online Banking Locked

Attachments: Form – xxx

Dear Valued Customer,

For your security, access to Online Banking has been locked because the number of attempts to sign in exceeded the number allowed,
As a result we are making an extra security check on your personal and financial
information in order to protect your information from online theft.

Your Online Banking has been temporarily suspended, to prevent further
unauthorized access for your safety. we have decided to put an extra
verification process to ensure your identity and your account security.

Please understand that this is a security measure intended to help protect you
and your account. We apologize for any inconvenience

We have attached a form to this email. Please download the form, open it and
follow the instructions on your screen.

Email Preferences

This is a service email from Large Bank. Please note that you may receive
service email in accordance with your Large Bank service agreements,
whether or not you elect to receive promotional email.

Privacy and Security

Keeping your financial information secure is one of our most important
responsibilities. For an explanation of how we manage customer information,
please read our Privacy Policy.

You can also learn how Large Bank keeps your personal information secure
and how you can help protect yourself.

Large Bank
Address of bank

Large Bank, N.A. Member FDIC. Equal Housing Lender
Large Bank Corporation. All rights reserved.

Open Attachment: Form – xxx

There was one big problem with this email.  I don’t have an account at the bank!

Another problem – see at the bottom where it says “please read our Privacy Policy” – there was no link to any privacy policy.

Also notice that the grammar isn’t correct in the paragraph starting with Your Online Banking has been  This could indicate the email comes from a foreign source that doesn’t know how to phrase sentences in English.

Also notice “…access to Online Banking has been locked because the number of attempts to sign in exceeded the number allowed”I‘ve never heard of any bank limiting the number of times you can log into your account.

If you receive an email like this:

  • Don’t click on any links in the email.
  • Don’t download or open any attachments.
  • Don’t try sending an email asking questions to the email address you see at the top of the email.

If you click on any link in the email or open an “attachment”, you could be putting a virus on your computer.  This could include a Keylogger, which works in the background and monitors your keystrokes – copying any passwords or personal information.

The virus could also be a Browser Highjacker or a Rootkit.  These are two of the worst kinds of viruses, that can basically hold your computer hostage and/or prevent you from having any internet access, until they get removed.

If curiosity gets the best of you and you download the “attachment”, you may see a very official looking form, that appears to be from your bank.  It may even have a bank logo.  It will probably say something like “Verify your personal information”, and ask you to enter your name, address, account number, social security number, password, etc.

If you get one of these emails, and you actually have an account at the bank it’s supposedly coming from, you could make a paper copy of the email and bring it in to your local bank manager.  It might help them in efforts to catch the criminals behind it.  After making the paper copy, delete the email.

I would not try sending or forwarding the email online.

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